Help center
Legal
The legal floor for Foundation Beta, including age limits, policy rights, refunds, and terms.
Why is this 18+?
121 accounts are limited to adults during Foundation Beta because the product includes account, billing, data, and companion-adjacent surfaces that require a stronger legal floor.
What are my rights?
Your rights are described in the Terms, Privacy Policy, and Refund Policy. The public pages link those documents directly.
Where are the terms?
The Terms are at /terms, the Privacy Policy is at /privacy, and the Refund Policy is at /refunds.
How do refunds work?
Refund handling is described on /refunds. Foundation Beta billing is meant to stay clear and reversible where the published policy says so.
Who do I contact with legal or account questions?
Email hello@121collaborative.ai with the relevant account email and a concise description of what you need.
Still need help?
Email hello@121collaborative.ai.