Privacy Policy

1. Scope

This Privacy Policy applies to 121 Collaborative's public pages, waitlist, and, when they become available, account features, Eleanor experiences, and related services.

2. Data We Collect

We collect data you provide directly and data needed to operate requested services, including:

• Waitlist information such as email address.
• Support messages and deletion requests you send to us.
• When accounts become available: account data such as email address, display name, and adult-eligibility status.
• When AI features become available: prompts, context, files, messages, or other content you submit to AI features.

3. How We Use Data

We use the information we collect to operate the waitlist, respond to support requests, maintain security, and, when features become available, to provide the account and AI services you request.

4. AI Providers and AI-Generated Outputs

When AI features become available, Eleanor and other AI surfaces may send prompts, context, and conversation data to configured model providers or routing services so an output can be generated.

Outputs from Eleanor or other AI features are AI-generated. They are not authored, verified, or guaranteed by 121. Do not submit content you are not allowed to share with a model provider.

Eleanor is an AI system, not a human. It may be conversational, but it does not replace human judgment, professional advice, emergency services, or a relationship with a qualified professional.

5. Cookies, Local Storage, and Consent

We use essential cookies or local storage for security, preferences, and similar service functions. Optional analytics are controlled by a consent banner. If you choose essential only, optional analytics components are not loaded by the site shell.

Users in regions with cookie or consent requirements, including the EU, UK, and Canada, should use the banner controls before enabling optional analytics.

6. Sharing and Service Providers

We do not sell personal data. We do not share personal data for third-party behavioral advertising. We only disclose data to service providers needed to deliver features you use, when you explicitly opt in, or when required to comply with law or protect rights and safety.

7. Retention and Deletion

You may request deletion of your information by contacting hello@121collaborative.ai. When a deletion request is processed, 121 will delete or anonymize the data where reasonably available.

Some records may be retained if needed for taxes, fraud prevention, security, backups, legal compliance, or legitimate business records.

8. Security

We use reasonable technical and organizational measures, including hosted infrastructure, access controls, and encrypted transport where supported. No system is perfectly secure, and you are responsible for protecting your credentials and avoiding unnecessary sensitive submissions.

9. Your Choices

You can choose whether to enable optional analytics, request deletion, decline to submit sensitive information, and stop using the services.

10. Changes and Contact

We may update this Privacy Policy as the services change. Questions, privacy requests, and deletion requests may be sent to hello@121collaborative.ai.