Help center
Feedback
How to send useful Foundation Beta feedback and what kinds of notes help the project most.
How do I send feedback?
Reply to onboarding emails or write directly to hello@121collaborative.ai with the route, account email, and the thing that surprised you.
What feedback is most useful?
Concrete notes help most: confusing copy, broken flows, unclear billing language, missing docs, or places where the product promise feels ahead of what is live.
Can I request a feature?
Yes. Feature requests are welcome, especially when they include the workflow you were trying to complete and why it matters.
Will I get a reply?
The 121 team reads Foundation Beta feedback, but response timing can vary. Clear, account-linked reports are easiest to triage.
Should I report security issues here?
Yes, but mark the subject clearly and avoid posting secrets in email. Include enough detail to reproduce the concern safely.
Still need help?
Email hello@121collaborative.ai.