Help center
Account
Account settings, email changes, deletion, and what happens to your data.
How do I update my email?
Email updates are handled through account and auth settings. During Foundation Beta, contact hello@121collaborative.ai if the self-serve flow does not cover your case.
How do I update my display name?
Open /app/account, edit the display name field, and save settings. The display name is used for account personalization.
How do I delete my account?
Open /app/account/delete, re-enter your account email, choose a reason, and confirm deletion. The flow is intentionally deliberate.
What happens to my data when I delete?
The account deletion flow cancels active Stripe subscriptions, attempts to remove the Stripe customer, deletes the Supabase auth user, cascades account-linked application rows, and keeps a minimal deletion log needed for operational accountability.
Can I export my data?
A fuller export/import surface is planned. User-owned vault files remain in your own storage unless you intentionally send them to a 121 feature. For now, contact hello@121collaborative.ai if you need help with a Foundation Beta account record.
Still need help?
Email hello@121collaborative.ai.